Zebra KR403 Spécifications

P1016701-001 Zebra® KR403Kiosk Receipt PrinterIntegrator Guide

xP1016701-001 KR403 Integrators Guide 12/23/2009

Kiosk Hardware Integration AccessoriesPrinter Power Supply90P1016701-001 KR403 Integrators Guide 12/23/2009 Notes • _________________________________

12/23/2009 LP 2824 Plus™ Integrators Guide P1016701-001 9TroubleshootingThis section provides information about printer error reporting that you might

TroubleshootingStatus Light Descriptions92P1016701-001 KR403 Integrators Guide 12/23/2009Status Light DescriptionsStatus Light Error Resolutions1. Th

93TroubleshootingStatus Light Error Resolutions12/23/2009 KR403 Integrators Guide P1016701-0013. The printer has failed its power on self test (POST)

TroubleshootingPrint Quality Problems94P1016701-001 KR403 Integrators Guide 12/23/200910. The printer is defragmenting memory.Caution • Do NOT turn of

95TroubleshootingPrint Quality Problems12/23/2009 KR403 Integrators Guide P1016701-001• The rubbery smooth surface has become polished and slippery,Th

TroubleshootingManual Calibration96P1016701-001 KR403 Integrators Guide 12/23/2009Manual CalibrationManual calibration is recommended whenever you are

97TroubleshootingTroubleshooting Tests12/23/2009 KR403 Integrators Guide P1016701-001Troubleshooting Tests Printing a Configuration Label To print out

TroubleshootingResetting the Factory Default Values98P1016701-001 KR403 Integrators Guide 12/23/2009Resetting the Factory Default Values Sometimes, re

99TroubleshootingCommunications Diagnostics12/23/2009 KR403 Integrators Guide P1016701-001The following example of a communications DUMP mode printed

12/23/2009 KR403 Integrators Guide P1016701-0011IntroductionContentsKR403™ Thermal Kiosk Printers . . . . . . . . . . . . . . . . . . . . . . . . . .

TroubleshootingCommunications Diagnostics100P1016701-001 KR403 Integrators Guide 12/23/2009 Notes • _________________________________________________

12/23/2009 KR403 Integrators Guide P1016701-00110Kiosk DesignConsiderationsContentsDesign Considerations Overview . . . . . . . . . . . . . . . . . .

Kiosk Design ConsiderationsDesign Considerations Overview102P1016701-001 KR403 Integrators Guide 12/23/2009Design Considerations OverviewThe kiosk des

103Kiosk Design ConsiderationsDesign Your Own Mounting12/23/2009 KR403 Integrators Guide P1016701-001Design Your Own MountingThe illustration below gi

Kiosk Design ConsiderationsDesign Your Own Mounting104P1016701-001 KR403 Integrators Guide 12/23/2009Cabling and Cable RoutingAlways tie cable down, u

105Kiosk Design ConsiderationsDesigning Your Own Media Dispensing System12/23/2009 KR403 Integrators Guide P1016701-001Designing Your Own Media Dispen

Kiosk Design ConsiderationsDesigning Your Own Media Dispensing System106P1016701-001 KR403 Integrators Guide 12/23/2009Designing for Fan-Fold MediaFan

12/23/2009 KR403 Integrators Guide P1016701-001 AAppendixThis section provides printer interface connection information.ContentsUniversal Serial Bus (

AppendixUniversal Serial Bus (Mini-USB) Interface108P1016701-001 KR403 Integrators Guide 12/23/2009Universal Serial Bus (Mini-USB) InterfaceThe figure

109AppendixSerial Port Interface12/23/2009 KR403 Integrators Guide P1016701-001Serial Port InterfaceWhen XON/XOFF handshaking is selected, data flow i

IntroductionKR403™ Thermal Kiosk Printers2P1016701-001 KR403 Integrators Guide 12/23/2009KR403™ Thermal Kiosk PrintersThe Zebra KR403 model is the bes

AppendixSerial Port Interface110P1016701-001 KR403 Integrators Guide 12/23/2009 Notes • _____________________________________________________________

3IntroductionKR403™ Thermal Kiosk Printers12/23/2009 KR403 Integrators Guide P1016701-001• Zebra’s ZBI 2.0 (Zebra BASIC Interpreter) programming langu

IntroductionWhat’s in the Box4P1016701-001 KR403 Integrators Guide 12/23/2009What’s in the BoxTo minimize cost and reduce waste, the KR403 does not in

5IntroductionWhat’s in the Box12/23/2009 KR403 Integrators Guide P1016701-001Media Guide - Required AccessoryFor the printer to operate correctly, at

IntroductionPrinter Orientation6P1016701-001 KR403 Integrators Guide 12/23/2009Printer OrientationOutput Horizontal Mount Output Vertical Mount1 Media

7IntroductionPrinter Features12/23/2009 KR403 Integrators Guide P1016701-001Printer FeaturesPrintheadFeed ButtonPower IndicatorStatus IndicatorMedia I

IntroductionPrinter Features8P1016701-001 KR403 Integrators Guide 12/23/2009Printer Features (continued)Serial PortMini-USB-B PortPower InputExt.Media

9IntroductionGeneral Printing Information12/23/2009 KR403 Integrators Guide P1016701-001General Printing InformationAuto Selected Print WidthsPrinter

P1016701-001 KR403 Integrators Guide 12/23/09© 2009 ZIH Corp. The copyrights in this manual and the software and/or firmware in the printer describ

IntroductionGeneral Printing Information10P1016701-001 KR403 Integrators Guide 12/23/2009KR403 Media TypesReceipt Media Supply Type Outside Wound Cont

11IntroductionBasic Printer Mounting (printer only)12/23/2009 KR403 Integrators Guide P1016701-001Basic Printer Mounting (printer only)The printer can

IntroductionBasic Printer Dimensions12P1016701-001 KR403 Integrators Guide 12/23/2009Basic Printer DimensionsThe mechanical drawing below outlines the

13IntroductionInstalling the Media Guide (Required Accessory)12/23/2009 KR403 Integrators Guide P1016701-001Installing the Media Guide (Required Acces

IntroductionInstalling the Media Guide (Required Accessory)14P1016701-001 KR403 Integrators Guide 12/23/20092. Select the media guide that matches the

12/23/2009 KR403 Integrators Guide P1016701-0012Printer OverviewContentsPrint Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Printer OverviewPrint Modes16P1016701-001 KR403 Integrators Guide 12/23/2009Print ModesThe KR403 is a versatile printer and can print in several modes

17Printer OverviewLooping Presenter (Kiosk Mode)12/23/2009 KR403 Integrators Guide P1016701-001Looping Presenter (Kiosk Mode)The loop generating prese

Printer OverviewVertical Presenter (Kiosk Mode)18P1016701-001 KR403 Integrators Guide 12/23/2009Vertical Presenter (Kiosk Mode)The vertical presenter

19Printer OverviewReceipt (Page) Imaging Modes12/23/2009 KR403 Integrators Guide P1016701-001Receipt (Page) Imaging ModesThe printer sets the followin

12/23/09 KR403 Integrators Guide P1016701-001About This DocumentThis section provides you with contact information, document structure and organizatio

Printer OverviewBasic Media Mounting Considerations20P1016701-001 KR403 Integrators Guide 12/23/2009Basic Media Mounting ConsiderationsThe KR403 print

21Printer OverviewBasic Media Mounting Considerations12/23/2009 KR403 Integrators Guide P1016701-001Media Input ApertureThe KR403 printer has a wide a

Printer OverviewBasic Media Mounting Considerations22P1016701-001 KR403 Integrators Guide 12/23/2009Mounting OrientationsThe printer has two basic kio

23Printer OverviewBasic Media Mounting Considerations12/23/2009 KR403 Integrators Guide P1016701-001The areas of primary concern are the horizontal op

Printer OverviewBasic Media Mounting Considerations24P1016701-001 KR403 Integrators Guide 12/23/2009 Notes • ________________________________________

12/23/2009 KR403 Integrators Guide P1016701-0013ControlsContentsControls, Indicators and Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . .

ControlsControls, Indicators and Sensors26P1016701-001 KR403 Integrators Guide 12/23/2009Controls, Indicators and SensorsThe KR403 printer has a varie

27ControlsControls, Indicators and Sensors12/23/2009 KR403 Integrators Guide P1016701-001Feed ButtonThe Blue Feed button has several functions:• Press

ControlsSensing, Status and Error Reporting28P1016701-001 KR403 Integrators Guide 12/23/2009Status conditions are reset and rechecked when:1. When the

29ControlsSensing, Status and Error Reporting12/23/2009 KR403 Integrators Guide P1016701-001a3aError Flags (~HQES)Error Flags FlagGroup 2 Group 1 (X =

About This DocumentWho Should Use This DocumentivP1016701-001 KR403 Integrators Guide 12/23/09Who Should Use This DocumentThis Integrators Guide is i

ControlsSensing, Status and Error Reporting30P1016701-001 KR403 Integrators Guide 12/23/2009The graphic and terms represent the printer functions in t

31ControlsFeed Button Modes12/23/2009 KR403 Integrators Guide P1016701-001Feed Button ModesPower Off Mode (Communications Diagnostics Mode)With the pr

ControlsFeed Button Modes32P1016701-001 KR403 Integrators Guide 12/23/2009Power On ModesWith the printer power on and top cover closed, press and hold

12/23/2009 KR403 Integrators Guide P1016701-0014OperationContentsBasic Printer Operation Overview. . . . . . . . . . . . . . . . . . . . . . . . . . .

OperationBasic Printer Operation Overview34P1016701-001 KR403 Integrators Guide 12/23/2009Basic Printer Operation OverviewTo assist the kiosk operator

35OperationAttaching Power12/23/2009 KR403 Integrators Guide P1016701-001Attaching Power1. Make sure the printer’s power supply is turned off. Or if y

OperationAttaching Power36P1016701-001 KR403 Integrators Guide 12/23/2009Manual Printer ResetThe KR403 printer does not have a power switch or reset b

37OperationPreparing a Media Roll for Use12/23/2009 KR403 Integrators Guide P1016701-001Preparing a Media Roll for Use1. Turn the new paper roll as sh

OperationPreparing a Media Roll for Use38P1016701-001 KR403 Integrators Guide 12/23/20093. The loading process works best with the cut as a square, st

39OperationAutomated Media Loading12/23/2009 KR403 Integrators Guide P1016701-001Automated Media LoadingThe printer is designed to detect media when i

vAbout This DocumentContacts12/23/09 KR403 Integrators Guide P1016701-001 ContactsTechnical Support via the Internet is available 24 hours per day, 36

OperationManual Media Loading40P1016701-001 KR403 Integrators Guide 12/23/2009Manual Media LoadingManual media loading is intended for maintenance ope

41OperationClearing Paper Jams12/23/2009 KR403 Integrators Guide P1016701-001Clearing Paper JamsShould a paper jam occur, follow the procedure below:1

OperationCleaning the Printhead42P1016701-001 KR403 Integrators Guide 12/23/2009Cleaning the PrintheadThe KR403 kiosk receipt printer needs be cleaned

43OperationCleaning the Printhead12/23/2009 KR403 Integrators Guide P1016701-001

OperationPrinting a Test (Printer Configuration) Receipt44P1016701-001 KR403 Integrators Guide 12/23/2009Printing a Test (Printer Configuration) Recei

45OperationConnecting the Printer to the Host12/23/2009 KR403 Integrators Guide P1016701-001Connecting the Printer to the HostThe KR403 printer has a

OperationConnecting the Printer to the Host46P1016701-001 KR403 Integrators Guide 12/23/2009USB Interface RequirementsUniversal Serial Bus (version 2.

47OperationConnecting the Printer to the Host12/23/2009 KR403 Integrators Guide P1016701-001Serial CommunicationsThe required cable must have a nine-p

OperationConnecting the Printer to the Host48P1016701-001 KR403 Integrators Guide 12/23/2009Resetting the Default Serial Port ParametersDo the followi

49OperationConnecting the Printer to the Host12/23/2009 KR403 Integrators Guide P1016701-001Communicating with the PrinterThe easiest way to begin usi

About This DocumentDocument ConventionsviP1016701-001 KR403 Integrators Guide 12/23/09Document ConventionsThe following conventions are used througho

OperationConnecting the Printer to the Host50P1016701-001 KR403 Integrators Guide 12/23/2009 Notes • ________________________________________________

12/23/2009 KR403 Integrators Guide P1016701-0015Printer ConfigurationContentsPrinter Configuration Methods and Tools . . . . . . . . . . . . . . . . .

Printer ConfigurationPrinter Configuration Methods and Tools52P1016701-001 KR403 Integrators Guide 12/23/2009Printer Configuration Methods and ToolsTh

53Printer ConfigurationFonts and Your Printer12/23/2009 KR403 Integrators Guide P1016701-001Fonts and Your PrinterThe KR403 printer supports your lang

Printer ConfigurationFonts and Your Printer54P1016701-001 KR403 Integrators Guide 12/23/2009Asian fonts and Other Large Font SetsAsian language pictog

12/23/2009 KR403 Integrators Guide P1016701-0016Printer MaintenanceContentsKR403 Printer Maintenance . . . . . . . . . . . . . . . . . . . . . . . . .

Printer MaintenanceKR403 Printer Maintenance56P1016701-001 KR403 Integrators Guide 12/23/2009KR403 Printer MaintenanceThere are three types of printer

57Printer MaintenanceOperator Maintenance12/23/2009 KR403 Integrators Guide P1016701-001Use a can of compressed air to remove dust and particle build-

Printer MaintenanceOperator Maintenance58P1016701-001 KR403 Integrators Guide 12/23/20096. Spray the Present and In Retract media sensors under the pr

59Printer MaintenanceOn-Site Service Cleaning12/23/2009 KR403 Integrators Guide P1016701-001On-Site Service CleaningThe KR403 printer may require a pe

12/23/2009 KR403 Integrators Guide P1016701-001Contents2 • About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiiW

Printer MaintenanceOn-Site Service Cleaning60P1016701-001 KR403 Integrators Guide 12/23/20093. Remove the Retract/Dispense Roller Assembly. Pinch the

61Printer MaintenanceOn-Site Service Cleaning12/23/2009 KR403 Integrators Guide P1016701-0015. Clean all the all of the feed and drive rollers with a

Printer MaintenanceReplacing the Printhead62P1016701-001 KR403 Integrators Guide 12/23/2009Replacing the PrintheadThe KR403 printer has a new adjustme

63Printer MaintenanceReplacing the Printhead12/23/2009 KR403 Integrators Guide P1016701-0012. Open the printhead. The printhead is now loose. Disconne

Printer MaintenanceReplacing the Platen Roller64P1016701-001 KR403 Integrators Guide 12/23/2009Replacing the Platen RollerThe platen (drive) roller re

65Printer MaintenanceReplacing the Platen Roller12/23/2009 KR403 Integrators Guide P1016701-0013. Slide the two new platen bearings onto each end of t

Printer MaintenanceReplacing the Cutter Blades66P1016701-001 KR403 Integrators Guide 12/23/2009Replacing the Cutter BladesCutter service for the KR403

67Printer MaintenanceReplacing the Cutter Blades12/23/2009 KR403 Integrators Guide P1016701-0012. Open the printhead. Loosen the four screws securing

Printer MaintenanceReplacing the Cutter Blades68P1016701-001 KR403 Integrators Guide 12/23/20094. Slide a new cutter blade into the cutter arm’s slot.

69Printer MaintenanceReplacing the Cutter Blades12/23/2009 KR403 Integrators Guide P1016701-0017. Fixed Blade Replacement: Loosely attach the two #8 T

viiiP1016701-001 KR403 Integrators Guide 12/23/20093 • Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Printer MaintenanceReplacing the Cutter Blades70P1016701-001 KR403 Integrators Guide 12/23/200910. Slide the fixed blade with the loose screws onto th

12/23/2009 KR403 Integrators Guide P1016701-0017Printer PowerRequirementsContentsKR403 Power Requirements . . . . . . . . . . . . . . . . . . . . . .

Printer Power RequirementsKR403 Power Requirements72P1016701-001 KR403 Integrators Guide 12/23/2009KR403 Power RequirementsThe KR403 printer has some

73Printer Power RequirementsKR403 Power Requirements12/23/2009 KR403 Integrators Guide P1016701-001Electrostatic Discharges and Earth CurrentsYour pow

Printer Power RequirementsKR403 Power Requirements74P1016701-001 KR403 Integrators Guide 12/23/2009 Notes • _________________________________________

12/23/2009 KR403 Integrators Guide P1016701-0018Kiosk HardwareIntegration AccessoriesContentsAccessories Overview . . . . . . . . . . . . . . . . . .

Kiosk Hardware Integration AccessoriesAccessories Overview76P1016701-001 KR403 Integrators Guide 12/23/2009Accessories OverviewThe KR403 printer has a

77Kiosk Hardware Integration AccessoriesNozzle Bezel12/23/2009 KR403 Integrators Guide P1016701-001Nozzle BezelMedia ExitMedia ExitVertical Mounting O

Kiosk Hardware Integration AccessoriesNozzle Bezel78P1016701-001 KR403 Integrators Guide 12/23/2009Nozzle Bezel Kiosk Mounting DimensionsVerticalMount

79Kiosk Hardware Integration AccessoriesShutter Bezel12/23/2009 KR403 Integrators Guide P1016701-001Shutter BezelSupports vertical mounting orientatio

ix12/23/2009 KR403 Integrators Guide P1016701-0017 • Printer Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 71KR403 Power R

Kiosk Hardware Integration AccessoriesQuick-Fit Hubs80P1016701-001 KR403 Integrators Guide 12/23/2009Quick-Fit HubsThe Quick-Fit hubs are designed to

81Kiosk Hardware Integration AccessoriesRoll Support12/23/2009 KR403 Integrators Guide P1016701-001Roll SupportThe roll support bracket and mounting a

Kiosk Hardware Integration AccessoriesMedia Roll Low Sensor82P1016701-001 KR403 Integrators Guide 12/23/2009Media Roll Low SensorThe sensor alerts the

83Kiosk Hardware Integration AccessoriesUniversal Roll Holder12/23/2009 KR403 Integrators Guide P1016701-001Universal Roll HolderThis roll holder can

Kiosk Hardware Integration AccessoriesUniversal Roll Holder84P1016701-001 KR403 Integrators Guide 12/23/2009‘High’ Position (No Mounting Plate) ‘Low’

85Kiosk Hardware Integration AccessoriesUniversal Roll Holder12/23/2009 KR403 Integrators Guide P1016701-001‘Under’ Position with Mounting PlateMounti

Kiosk Hardware Integration AccessoriesUniversal Roll Holder86P1016701-001 KR403 Integrators Guide 12/23/2009‘High’ Position (No Mounting Plate) ‘Low’

87Kiosk Hardware Integration AccessoriesPrinter Mounting Plate12/23/2009 KR403 Integrators Guide P1016701-001Printer Mounting PlateThe Printer Mountin

Kiosk Hardware Integration AccessoriesWall Mount Roll Holder88P1016701-001 KR403 Integrators Guide 12/23/2009Wall Mount Roll HolderThe Wall Mount Roll

89Kiosk Hardware Integration AccessoriesPrinter Power Supply12/23/2009 KR403 Integrators Guide P1016701-001Printer Power SupplyThe KR403 power Supply