Zebra Q3DLUBA000002 Manuel d'utilisateur

Mobile PrintersMaintenance Manualfor QL220, QL220 Plus;QL320, QL 320 Plus;QL420 and QL 420 PlusRMAN-QLS-002 Rev. A October, 2008

RMAN-QLS-002 rev.A • 1-10 •Label Vista is a program running under the Windows™ environment that allows users to design labels which can be printed on

• 3-123 • RMAN-QLS-002 rev. A Replacement KitsNote: Shaded items are not illustrated.18 AT16004 -1 19 RK16823-043 

RMAN-QLS-002 rev. A Replacement Kits • 3-124 •61015512148218291 117131917QL 320 & 320 PLuS rePLacement KitSunit exPloded View

• 3-125 • RMAN-QLS-002 rev. A Replacement Kits16 14REF.84(REF.)3QL 320 & 320 PLuS rePLacement KitSPCmCia radio oPtionSQL 320 & 320 PLuS re

RMAN-QLS-002 rev. A Replacement Kits • 3-126 •QL 420 & 420 PLuS Product configuration code (PCC)Q 4 _ - _ _ _ _ _ 0 _ _ - _ _ QL 420/ 420 Plus

• 3-127 • RMAN-QLS-002 rev. A Replacement KitsInterpreting the PCC CodeEach QL 420 Mobile Printer has a Product Conguration Code (PCC) label on

RMAN-QLS-002 rev. A Replacement Kits • 3-128 •ITEM PART # DESCRIPTION1 RK18229-1 RK17735-005 KIT RE

• 3-129 • RMAN-QLS-002 rev. A Replacement KitsITEM PART # DESCRIPTIONNote: Shaded items are not illustrated.17 AN16753-010 CORNER ATTACHMENT

RMAN-QLS-002 rev. A Replacement Kits • 3-130 •QL 420 & 420 PLuS rePLacement KitSunit exPloded View911874261310516141517121318

• 3-131 • RMAN-QLS-002 rev. A Replacement KitsQL 420 & 420 PLuS rePLacement KitSPCmCia oPtion19

• 1-11 • RMAN-QLS-002 rev. Ausing label VistaEquipment Required1. A computer with the following minimum conguration:• Pentium CPU• 256 MB RAM•

• 2-35 • RMAN-QLS-002 rev. A Repair ProceduresSection 2 • QL RepaiR pRoceduReSuSing the QL pRoduct configuRation codeEach QL series printer has a

RMAN-QLS-002 rev. A Repair Procedures • 2-36 •StandaRd contRoL paneLIf the printer is not functioning properly, refer to the chart below to nd the

• 2-37 • RMAN-QLS-002 rev. A Repair Procedureschart to resolve the problem.Troubleshooting Topics 1. No powerPower ButtonPress to turn unit on.

RMAN-QLS-002 rev. A Repair Procedures • 2-38 •• Check that battery is installed properly• Recharge or replace battery as necessary.2. Media does not

• 2-39 • RMAN-QLS-002 rev. A Repair Procedures

RMAN-QLS-002 rev. A Repair Procedures • 2-40 •LCDBattery PackGearComplimentQL220/220 pLuS RepaiR path

• 2-41 • RMAN-QLS-002 rev. A Repair ProceduresMedia Support DisksBelt Clip Corner Kit Platen KitUpper HousingMedia AssemblyMedia Cover AssemblyLa

RMAN-QLS-002 rev. A Repair Procedures • 2-42 •Make use of the following tools and supplies for maintaining the printer and installing the repair kit

RMAN-QLS-002 rev.A • ii •ProPrietary StatementThis manual contains proprietary information of Zebra Technologies Corporation. It is intended solely

• 2-43 • RMAN-QLS-002 rev. A Repair Proceduresmedia coveR, QL 220- RK18236-1 & QL220 pLuS- RK17735-015 You must use an ESD strap and work at a

RMAN-QLS-002 rev. A Repair Procedures • 2-44 •tom of the Printer Frame.4. Plug the Bar Sensor Cable into J2 (BAR) on the MLB and lock the connecto

• 2-45 • RMAN-QLS-002 rev. A Repair ProceduresYou must use an ESD strap and work at a properly grounded workstation (antistatic mat or tray). All

RMAN-QLS-002 rev. A Repair Procedures • 2-46 •Sense cable off the bottom of the Printer Frame (#4 below).10. Remove the Media Cover. Using a 3/32”

• 2-47 • RMAN-QLS-002 rev. A Repair Proceduresthe QL 320. Important note for QL 320 units built before 1/20/03. Use of Media Cover Replacement K

RMAN-QLS-002 rev. A Repair Procedures • 2-48 •media guide pLate aSSembLy, QL220/220 pLuSKit p/n Description TypeAN16972-007 KIT REPAIR QL2 MEDIA GUI

• 2-49 • RMAN-QLS-002 rev. A Repair Procedures7. Remove and retain the Screws securing the Media Guide Plate Assembly to the Printer. 8. Remove

RMAN-QLS-002 rev. A Repair Procedures • 2-50 •Kit p/n DescriptionRK16823- 043 KIT RPR QL320 MEDIA GUIDE/MWRK18460-1 KIT RPR QL3 MEDIA GUIDE W/BELTRK

• 2-51 • RMAN-QLS-002 rev. A Repair Procedures Slip the Media Assembly into the slot in the Printer Frame. RK16823-043, RK18462-1, RK18463-1: Th

RMAN-QLS-002 rev. A Repair Procedures • 2-52 •Kit p/n Description TypeRK18466-002 QL4 Linerless Belt RK18466-003 QL4 w/ Media Width Belt RK18466-

• iii • RMAN-QLS-002 rev. AcontinuedContentSProprietary Statement ---------------------------------------------------------------------------------

• 2-53 • RMAN-QLS-002 rev. A Repair Procedures6. Dress the (optional) Width Sensor Cable through the Printer and secure the Cable.8. Install t

RMAN-QLS-002 rev. A Repair Procedures • 2-54 •Model Kit Media TypeQL 220/220 Plus AN16972-005 LineredQL 320 AN16861-030/-031LineredQL320/320 Plus &a

• 2-55 • RMAN-QLS-002 rev. A Repair Procedures Note: Both Support Disks must be set to use the same diameter core.2. Assemble the Disks. Hold t

RMAN-QLS-002 rev. A Repair Procedures • 2-56 •Tools Needed3/32” hex driverReplacing the Media RollersBoth Media Rollers should be replaced as a set.

• 2-57 • RMAN-QLS-002 rev. A Repair ProceduresPlaten and Gear As-semblyPeeler BarpLaten/geaR KitS, QL220/QL 220 pLuS an16972-008 & -009 

RMAN-QLS-002 rev. A Repair Procedures • 2-58 •1. Open the Media Cover.2. Pry out the gear-end of the Platen and remove

• 2-59 • RMAN-QLS-002 rev. A Repair ProceduresIntroductionThe Platen Assembly and the Media Rollers of the Printer are parts subject to wear and d

RMAN-QLS-002 rev. A Repair Procedures • 2-60 •1. Remove the old Platen Assembly Carefully lift up the end of the platen with the gear as shown at “

• 2-61 • RMAN-QLS-002 rev. A Repair Procedurescontinued uppeR houSing /WiReLeSS moduLeS-QL220 & QL 220 pLuS The following pages detail the pro

RMAN-QLS-002 rev. A Repair Procedures • 2-62 •Installing the Upper Housing1. Position the Upper Housing onto the Lower Housing. If installing a Wi

RMAN-QLS-002 rev.A • iv •Latch, QL 320/ QL 320 Plus- AN16861-025 --------------------------------------------------------------------2-95Latch, QL 42

• 2-63 • RMAN-QLS-002 rev. A Repair ProceduresuppeR houSing, QL320- RK18233-1Tools Needed#1 Phillips head screwdriver3/32” Hex DriverRemoving the

RMAN-QLS-002 rev. A Repair Procedures • 2-64 •uppeR houSing, QL420/420 pLuS- an16753-007Assemble the P.C. Board CoverFold the P.C. Board CoverFold P

• 2-65 • RMAN-QLS-002 rev. A Repair ProceduresAssemble P.C. Board CoverAssemble the Board Cover to the Upper Housing. The two holes in the Board

RMAN-QLS-002 rev. A Repair Procedures • 2-66 •Install the Upper Housing1. Assemble the Upper Housing assembly from the previous steps to the Print-e

• 2-67 • RMAN-QLS-002 rev. A Repair ProceduresLabeL pReSence SenSoR, QL320- an16861-015 Tools Needed#1 Phillips head screwdriver3/32” Hex DriverRe

RMAN-QLS-002 rev. A Repair Procedures • 2-68 •Install Label Present Sensor OptionDress the long end of the optional Label Present Sensor Cable throu

• 2-69 • RMAN-QLS-002 rev. A Repair ProceduresInstalling a WLAN Radio and AntennaInstall the Radio1. Install the PCMCIA Radio. Plug the PCMCIA R

RMAN-QLS-002 rev. A Repair Procedures • 2-70 •Assemble the AntennaNote: the Antenna Assembly is included as part of AN16652-1, as well as AN16861-01

• 2-71 • RMAN-QLS-002 rev. A Repair ProceduresQL 320/320 pLuS & QL 420/420 pLuS WiReLeSS moduLeS continuedYou must use an ESD strap and work a

RMAN-QLS-002 rev. A Repair Procedures • 2-72 •1. Remove the module from its static proof packaging. (Retain the packaging for storing the old modu

• 1-5 • RMAN-QLS-002 rev. ASection 1: QL introductionDescriptionThe Zebra QL220, QL 220 Plus; QL320, QL 320 Plus; QL420 and QL 420 Plus Mobile Prin

• 2-73 • RMAN-QLS-002 rev. A Repair ProceduresKeypad & diSpLay, QL220/220 pLuS/220 coSt Reduced- an16972-011, -012 & RK17735-031Preparatio

RMAN-QLS-002 rev. A Repair Procedures • 2-74 • Note: Clean any old adhesive from the printer using Isopropyl alcohol and let dry before installing

• 2-75 • RMAN-QLS-002 rev. A Repair ProceduresIntroductionYou will need to replace the Keypad if it has been physically damaged or no longer funct

RMAN-QLS-002 rev. A Repair Procedures • 2-76 •6. Install the Upper Housing.7. Install the QuickLink Module.8. Install the Battery Pack9. Test

• 2-77 • RMAN-QLS-002 rev. A Repair ProcedurespRinteR fRame, QL220/220pLuS- an16972-001Installing the Printer Frame1. Install the Media Cover on

RMAN-QLS-002 rev. A Repair Procedures • 2-78 •Tools needed#1 Phillips Head Screwdriver.3/32” Hex DriverRemoving the Printer Frame1. Turn the printe

• 2-79 • RMAN-QLS-002 rev. A Repair ProceduresFrame.3. Install the Printhead Assembly • Follow the procedure for installing the Printhead Assembl

RMAN-QLS-002 rev. A Repair Procedures • 2-80 •Cover.6. Re-attach the MLB and display. • Plug the cables from the printer back into the MLB per the

• 2-81 • RMAN-QLS-002 rev. A Repair ProceduresTools needed3/32” Hex DriverRemove the Lower Cover1. Turn the printer off and remove the battery pa

RMAN-QLS-002 rev. A Repair Procedures • 2-82 •Tools needed3/32” Hex DriverRemove the Upper Housing1. Turn the printer off and remove the battery pa

RMAN-QLS-002 rev.A • 1-6 •Diagnostic toolsThis section of the Printer Repair Manual contains instructions for using the various diagnostic tools avai

• 2-83 • RMAN-QLS-002 rev. A Repair ProceduresYou must use an ESD strap and work at a properly grounded workstation (antistatic mat or tray). All

RMAN-QLS-002 rev. A Repair Procedures • 2-84 •You must use an ESD strap and work at a properly grounded workstation (antistatic mat or tray). All e

• 2-85 • RMAN-QLS-002 rev. A Repair Procedures555543 From # of connections CPU Connector # Printhead 28 (Flex) J3 Motor 4 J4 Media Width

RMAN-QLS-002 rev. A Repair Procedures • 2-86 •Installing the Printhead1. Install the Printhead Assembly. Insert the left hand mounting ear of the

• 2-87 • RMAN-QLS-002 rev. A Repair ProceduresInstalling the Printhead1. Secure the Static Cable. Secure the static ground section of the Gap Sen

RMAN-QLS-002 rev. A Repair Procedures • 2-88 •You must use an ESD strap and work at a properly grounded workstation (antistatic mat or tray). All e

• 2-89 • RMAN-QLS-002 rev. A Repair Procedurescontinued123546

RMAN-QLS-002 rev. A Repair Procedures • 2-90 •nector latch as shown at “1”.2. Plug in the Label Present Sensor Dress the ex circuit from the Label

• 2-91 • RMAN-QLS-002 rev. A Repair Proceduresthe vertical feature on the Printer Frame. Slide the Latch Pivot Shaft into the Printer Frame so tha

RMAN-QLS-002 rev. A Repair Procedures • 2-92 •should be reassembled. Note that the longer screws are used to secure the “D” rings.9. Install the R

• 1-7 • RMAN-QLS-002 rev. APrinting a Diagnostic labelCreating a Configuration Label1. Turn the printer off. Load the media compartment with journa

• 2-93 • RMAN-QLS-002 rev. A Repair ProceduresYou must use an ESD strap and work at a properly grounded workstation (antistatic mat or tray). All

RMAN-QLS-002 rev. A Repair Procedures • 2-94 •Latch AssemblyLatch SpringLatch ShaftInsert 3/32” Hex Driver or Spare Peeler barApply Super-Lube to in

• 2-95 • RMAN-QLS-002 rev. A Repair ProceduresYou must use an ESD strap and work at a properly grounded workstation (antistatic mat or tray). All

RMAN-QLS-002 rev. A Repair Procedures • 2-96 •You must use an ESD strap and work at a properly grounded workstation (antistatic mat or tray). All e

• 2-97 • RMAN-QLS-002 rev. A Repair Procedures1. Install the Latch Shaft. Slide the Latch Pivot Shaft into the Printer Frame so that the end of

RMAN-QLS-002 rev. A Repair Procedures • 2-98 •Preparation:1. Turn the printer off and remove the battery pack.2. Remove the Latch Assembly ModuleR

• 2-99 • RMAN-QLS-002 rev. A Repair ProceduresRemoving the MLB1. Turn the printer off and remove the battery pack.2. Remove the Upper Housing.3.

RMAN-QLS-002 rev. A Repair Procedures • 2-100 •PrintheadCableLCD CableLabel Presence Sensor CableGap Sensor CableJ4J11J1J2Keypad Keypad Motor CableT

• 2-101 • RMAN-QLS-002 rev. A Repair Procedures If PCC digit 10 = S, set SW1 to OTHER CW (turn fully clockwise) (PIM-compati-ble).5. Install the

RMAN-QLS-002 rev. A Repair Procedures • 2-102 •Removing the MLB1. Turn the printer off and remove the battery pack.2. Remove the QuickLink Module.

RMAN-QLS-002 rev.A • 1-8 •Fi g u r e 1a: Co n F i g u r a t i o n La b e L ex a m p L e (C o n t i n u e d )Flash and RAM Memory InstalledMaximum

• 2-103 • RMAN-QLS-002 rev. A Repair Proceduresder the retainer features and sits on the locator pin in the Lower Housing.4. Secure the Ground St

RMAN-QLS-002 rev. A Repair Procedures • 2-104 •IntroductionYou will need to replace the MLB if it has been determined that it no longer functions pr

• 2-105 • RMAN-QLS-002 rev. A Repair Procedurescontinued From # of connections CPU Connector # Head Open Switch 2 J1 (HEAD)(bottom of board)

RMAN-QLS-002 rev. A Repair Procedures • 2-106 •Bar Sensor Flex Circuit- Plug into J2Gap Sensor/Printhead Ground Flex Circuit- Plug into J10MLB QL 42

• 2-107 • RMAN-QLS-002 rev. A Repair ProceduresTools needed:Phillips Head ScrewdriverRemoving the Belt Clip1. Remove the (2) Screws securing the

RMAN-QLS-002 rev. A Repair Procedures • 2-108 •AN16753-010: Install the D-RingsPosition the 2 D-Rings between the upper and Lower Housing and instal

• 2-109 • RMAN-QLS-002 rev. A Repair ProceduresIntroduction:This kit supplies you with the parts needed to: • Replace the “D” rings supplied as s

RMAN-QLS-002 rev. A Repair Procedures • 2-110 •Install the Kickstand (QL 220 ilustrated)Hook one of the pivots of Kickstand into the Retainer.Snap t

• 2-111 • RMAN-QLS-002 rev. A Repair ProceduresbatteRy RepLacement, QL 220/220 pLuS, QL 320/ 320 pLuS, & QL 420/ 420 pLuS Removing the Batter

RMAN-QLS-002 rev. A Replacement Kits • 3-112 •Section 3 • QL SerieS configurationS and PartSuSing the Product configuration codeEach QL series prin

• 1-9 • RMAN-QLS-002 rev. AFi g u r e 1b: Co n F i g u r a t i o n La b e L ex a m p L e (C o n t i n u e d )Files Loaded in Printer Memory (wi

• 3-113 • RMAN-QLS-002 rev. A Replacement KitsIf you need to return a printer to the factory for repair or upgrade, a Return Material Authorizatio

RMAN-QLS-002 rev. A Replacement Kits • 3-114 •Q 2 _ - _ _ _ _ _ 0 _ _ - _ _ QL 220/220 Plus Printer SRAM/FLASH_ _ B - _ _ _ _ _ 0 _ _ - _ _ 2M

• 3-115 • RMAN-QLS-002 rev. A Replacement KitsRepair kits identied for use with QL 220 Plus models are not interchangeable with similar QL 220 ki

RMAN-QLS-002 rev. A Replacement Kits • 3-116 •QL 220 & 220 PLuS rePLacement KitS1 AN16972-001 PRINTER FRAME KIT2 AN16972-002 BI-POLAR MOTOR KIT3

• 3-117 • RMAN-QLS-002 rev. A Replacement KitsNote: Shaded items are not illustrated.QL 220 & 220 PLuS rePLacement KitSITEM PART # DESCRIPT

RMAN-QLS-002 rev. A Replacement Kits • 3-118 •QL 220 & 220 PLuS PartSPrinter meCHaniSm exPloded View41126

• 3-119 • RMAN-QLS-002 rev. A Replacement Kits1912171816131011143978155QL 220 & 220 PLuS PartS- unit exPLoded view

RMAN-QLS-002 rev. A Replacement Kits • 3-120 •Q 3 _ - _ _ _ _ _ 0 _ _ - _ _ QL 320/320 Plus Printer SRAM/FLASH_ _ A - _ _ _ _ _ 0 _ _ - _ _ 1

• 3-121 • RMAN-QLS-002 rev. A Replacement KitsInterpreting the PCC CodeEach QL 320 Mobile Printer has a Product Conguration Code (PCC) label on

RMAN-QLS-002 rev. A Replacement Kits • 3-122 •I1 RK18465-004 RK18465-005 AN16861-009 