
92 ZebraNet Bridge Enterprise User Guide 13743L-001 Rev. A 6/28/05
Frequently Asked Questions
FAQ
FAQ
Question Answer
I copied my printer settings
to another printer and now
only a portion of the label
prints out. Why?
If your labels begin to print on a portion of the label, you
might have cloned a 200 dpi printer setting to a 300 or 600
dpi printer.
Why do some application
dialog boxes appear strange
(fonts too big, etc.)?
In some instances, the application uses system fonts for its
dialog boxes. If the font appears too big, change your
system display settings to small fonts or to a standard
Windows(R) display theme.
Why can’t I see system
settings for my 2844-Z or
3844-Z printers?
In some versions of printer firmware, the XML data from
the printer that ZebraNet Bridge Enterprise uses to display
system settings is not formed correctly, so
ZebraNet Bridge Enterprise cannot understand it or
display it. Even though you can't see the printer’s system
settings, you can still manage the print server settings and
download firmware, files, and fonts to all your 2844-Z and
3844-Z printers using ZebraNet Bridge Enterprise.
When I download firmware
to my PAX3 printer, it
appears that the firmware
download completes.
However, when I refresh the
printer in
ZebraNet Bridge Enterprise
, the firmware version shows
the original firmware. Why?
Downloading firmware to PAX 3 printers requires that the
printer be put in firmware download mode first. This is
done by turning off the printer and turning the printer back
on while holding in the right and left arrows on the front
panel. Once the printer is in firmware download mode,
you can use ZebraNet Bridge Enterprise to download
firmware.
• I can’t see my tabletop
printer’s print server in
the printer tree.
• I can’t see my mobile
printer in the groups
tree.
SNMP must be enabled across the network path in order to
see these devices in ZebraNet Bridge Enterprise. Please
contact your network administrator.
I can’t find LPT1 in the Add
Printer Wizard.
When a driver is installed on a PCs LPT1 port ZebraNet
Bridge Enterprise cannot connect to the port and talk to
the printer. Therefore the application will not display the
unavailable port.
My printer is acting
strangely when using
ZebraNet Bridge Enterprise
.
ZebraNet Bridge Enterprise uses Zebra control characters
(the carat, tilde, and comma). If you changed these default
control characters in your printer, your printer will act
strangely. To correct this problem, reset your printers
control characters to the default settings or contact Zebra
Technical Support for more information.
Commentaires sur ces manuels