Zebra TTPM2 Manuel de service télécharger pdf (Page 16)

16 TTPM2 Operators’ Guide October, 01

4.7 Messages on your screen

The printer communicates with the host computer that runs your ticket booking software.

This means that any condition that occurs in the printer should be taken care of by the

software in such a way that you get the guidance you need to solve the situation.

4.7.1 Errors reported by the printer

1) Out of tickets. Please load tickets in the lower rear input.

2) Out of tickets. Please load tickets in upper rear input.

3) Paper jam when fetching ticket from lower rear input. Please make sure that the tick-

ets can move freely into the printer.

4) Paper jam when fetching ticket from upper rear input. Please make sure that the tick-

ets can move freely into the printer.

5) Cutter error. No full cut performed. Please clear paper jam in cutter.

6) Cutter error. Cutter blade not returned to home position. Please clear paper jam in

cutter, and turn OFF, then ON the printer to return the cutter to home position.

7) Cutter error. Cutter blade not moving. Please clear paper jam in cutter, and turn OFF,

then ON the printer.

8) Paper jam when trying to print the ticket. Please clear the paper jam.

9) Magnetic encoding on track 2 (or center track) failed. Check that the stripe on the

ticket stock is positioned to the left of the printer as seen form the ticket exit.

10) Magnetic encoding on track 1 or 3 failed Check that the stripe on the ticket stock is

positioned to the left of the printer as seen form the ticket exit.

11) Not possible to read magnetic information on inserted ticket. Make sure the ticket is

inserted correctly.

12) No document inserted within time limit for a front load. Please Retry.

13) Ticket inserted through front load but immediately retracted. Please feed the ticket in

again.

14) Ticket inserted through front load is blocked. Please clear the front load input.

15) Unable to retract the ticket from the front load.

16) Old ticket found in the ticket path during power on. It has been erased, VOID-printed

and ejected.

17) Critical error. The printer must be turned OFF, error condition cleared, then turned

ON again.

4.7.2 Acknowledges reported by the printer

1) Ticket stock is available in the selected ticket track.

2) The magnetic encoding was successful.

3) The ticket is ready to be printed (encoded and cut).

4) The last line of the printable area has been printed successfully.

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Zebra TTPM2 Manuel de service Page 16