Zebra CPCL Guide d'installation télécharger pdf (Page 27)

Chapter 4 – Uninstalling and Troubleshooting

Uninstalling

The following instructions describe how to uninstall the Proxy Plug-in.

1. Log in to the MSP Console UI.

2. Go to Library > Bundles and create an uninstall bundle which includes the Zebra Printer

MSP Proxy Plug-In uninstall package and the Zebra Printer MSP Proxy Plug-In settings

uninstall package.

3. Go to Provisioning > Policy Management and create and push a policy using the

uninstall bundle to uninstall the Zebra Printer MSP Proxy Plug-In settings package and

Proxy package on the Windows PC on which the plug-in is installed.

Note:

The target of this Policy must be devices with a device class of “Windows PC” and

NOT devices with a device class of “Zebra Printer”. The Policy Applicability Rule

must send ONLY to devices on which the Zebra Printer MSP Proxy Plug-In is

installed. To assure this, your Policy should contain the following rule:

[identity.deviceClass] = 'Windows PC'

Troubleshooting

There are two resources available to help troubleshoot the Zebra Printer.

MPA log file

The MPA log file is located in the c:\MspAgent folder on the MSP Proxy PC. The Agent.log file is

the active log file, and agent.log.old file is the archive log file.

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Zebra CPCL Guide d'installation Page 27