Zebra ZXP Series 1 Manuel d'utilisateur télécharger pdf (Page 70)

66 Zebra ZXP Series 3 Card Printer User’s Manual P1032297-001 Rev. A

Troubleshooting

Troubleshooting Procedures

Example • Non-printing horizontal lines (white)

There are non-printing horizontal lines (white) on the card surfaces.

Possible Cause:

• Ribbon cartridge is not correctly positioned.

Solutions:

• Ensure that the ribbon is properly rolled onto the ribbon cores of the cartridge and that

there are no wrinkles in the ribbon.

• Replace ribbon cartridge. Refer to Loading Ribbon Cartridge on page 28.

Possible Cause:

• Printhead is dirty.

Solutions:

• Clean the Printhead. Refer to Cleaning the Printhead on page 59.

Possible Cause:

• Printhead elements are damaged (e.g., scratched or burnt).

Solutions:

• Call Zebra Customer Service for Printhead replacement information; see Worldwide

Support on page 109.

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Zebra ZXP Series 1 Manuel d'utilisateur Page 70