Zebra GX420t Guide de l'utilisateur

User GuideZebra GX420t / GX430tDesktop Thermal Printer

x980612-001 Rev. A GX420t / GX430t User Guide 12/14/073 • Print Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

TroubleshootingCommunications Diagnostics88980612-001 Rev. A GX420t / GX430t User Guide 12/14/07The following example of a communications DUMP mode pr

89TroubleshootingFeed Button Modes12/14/07 GX420t / GX430t User Guide 980612-001 Rev. AFeed Button ModesPower Off Mode (Communications Diagnostics Mod

TroubleshootingFeed Button Modes90980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Power On ModesWi th the pri nter power on and top cover closed,

12/14/07 GX420t / GX430t User Guide 980612-001 Rev. AAAppendixThis section provides printer interface connection information.ContentsUniversal Serial

Universal Serial Bus (USB) Interface92980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Universal Serial Bus (USB) InterfaceThe figure below displa

93Parallel Interface12/14/07 GX420t / GX430t User Guide 980612-001 Rev. AParallel InterfaceThe printer’s parallel interface uses the IEEE 1284-A to 12

Ethernet Interface94980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Ethernet InterfaceThis interface requires a UTP RJ45 Ethernet cable rated CAT

95Serial Port Interface12/14/07 GX420t / GX430t User Guide 980612-001 Rev. ASerial Port InterfaceThe maximum current available through the serial and/

Serial Port Interface96980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Connecting the Printer to a DTE Device Connecting the Printer to a DCE Dev

xi12/14/07 GX420t / GX430t User Guide 980612-001 Rev. A5 • Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

xii980612-001 Rev. A GX420t / GX430t User Guide 12/14/07

12/14/07 GX420t / GX430t User Guide 980612-001 Rev. A1IntroductionThis section describes what you get in your shipping box and provides an overview of

IntroductionGX Series Thermal Printers2980612-001 Rev. A GX420t / GX430t User Guide 12/14/07GX Series Thermal PrintersThe Zebra GX model is the best i

3IntroductionWhat’s in the Box?12/14/07 GX420t / GX430t User Guide 980612-001 Rev. AWhat’s in the Box?Save the carton and all packing materials in cas

IntroductionWhat’s in the Box?4980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Your PrinterOpening the printerTo access the media compartment, yo

5IntroductionWhat’s in the Box?12/14/07 GX420t / GX430t User Guide 980612-001 Rev. APrinter FeaturesSensor Peel BarPlatenRollerPrintheadBlack-LineSens

IntroductionWhat’s in the Box?6980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Moveable Blackline Sensor (Option)Media Cutter(Option)

7IntroductionWhat’s in the Box?12/14/07 GX420t / GX430t User Guide 980612-001 Rev. AOperator Controls Power Switch Press up to turn ON or down to turn

ii980612-001 Rev. A GX420t / GX430t User Guide 12/14/07©2008 ZIH Corp. The copyrights in this manual and the software and/or firmware in the label pri

IntroductionWhat’s in the Box?8980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Status LightLocated on the top case next to the feed button, the s

9IntroductionWhat’s in the Box?12/14/07 GX420t / GX430t User Guide 980612-001 Rev. AClosing the printer1. Lower the top cover.2. Press down until the

IntroductionWhat’s in the Box?10980612-001 Rev. A GX420t / GX430t User Guide 12/14/07 Notes • _______________________________________________________

12/14/07 GX420t / GX430t User Guide 980612-001 Rev. A2Getting StartedThis section describes how to set up your printer for the first time and use the

Getting StartedAttaching Power12980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Attaching Power1. Make sure the printer’s power switch is in the

13Getting StartedLoading Roll Media12/14/07 GX420t / GX430t User Guide 980612-001 Rev. ALoading Roll MediaWhen you load media, you must place the roll

Getting StartedLoading Roll Media14980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Placing the Roll in the Media Compartment1. Open the printer.

15Getting StartedLoading Roll Media12/14/07 GX420t / GX430t User Guide 980612-001 Rev. A3. If your printer includes the moveable blackline sensor opti

Getting StartedLoading Roll Media16980612-001 Rev. A GX420t / GX430t User Guide 12/14/074. Pull the media so that it extends out of the front of the p

17Getting StartedLoading Transfer Ribbon12/14/07 GX420t / GX430t User Guide 980612-001 Rev. ALoading Transfer RibbonTransfer ribbons come in several v

iii12/14/07 GX420t / GX430t User Guide 980612-001 Rev. AFCC Compliance StatementThis device complies with Part 15 rules. Operation is subject to the f

Getting StartedLoading Transfer Ribbon18980612-001 Rev. A GX420t / GX430t User Guide 12/14/071. With the printer open, place a new ribbon roll on prin

19Getting StartedLoading Transfer Ribbon12/14/07 GX420t / GX430t User Guide 980612-001 Rev. A3. Pull the transfer ribbon’s leader off the roll and att

Getting StartedLoading Transfer Ribbon20980612-001 Rev. A GX420t / GX430t User Guide 12/14/074. Rotate the thumb wheel on the left side of the supply

21Getting StartedPrinting a Test (Printer Configuration) Label12/14/07 GX420t / GX430t User Guide 980612-001 Rev. APrinting a Test (Printer Configurat

Getting StartedHooking Up the Printer and Computer22980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Hooking Up the Printer and ComputerThe Zebra

23Getting StartedHooking Up the Printer and Computer12/14/07 GX420t / GX430t User Guide 980612-001 Rev. AUSB Interface RequirementsUniversal Serial Bu

Getting StartedHooking Up the Printer and Computer24980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Serial CommunicationsThe required cable must

25Getting StartedHooking Up the Printer and Computer12/14/07 GX420t / GX430t User Guide 980612-001 Rev. AEPL Y CommandUse the serial port setup (Y) co

Getting StartedHooking Up the Printer and Computer26980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Parallel PortThe required cable must have a t

27Getting StartedHooking Up the Printer and Computer12/14/07 GX420t / GX430t User Guide 980612-001 Rev. AEthernet The printer requires UTP RJ45 Ethern

iv980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Environmental ManagementDo not dispose of this product in unsorted municipal waste. This produc

Getting StartedHooking Up the Printer and Computer28980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Communicating with the PrinterBegin installin

12/14/07 GX420t / GX430t User Guide 980612-001 Rev. A3Print OperationsThis section provides media and print handling, font and language support, and t

Print OperationsDetermining Printer Configuration30980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Determining Printer ConfigurationThe G-Series

31Print OperationsModes of Printing12/14/07 GX420t / GX430t User Guide 980612-001 Rev. AModes of PrintingYou can operate this printer in many differen

Print OperationsPrint Media Types32980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Table 1 • Types of Media Roll and Fanfold MediaMedia Type How

33Print OperationsReplacing Supplies12/14/07 GX420t / GX430t User Guide 980612-001 Rev. ADetermining Thermal Media TypesThermal transfer media require

Print OperationsAdjusting the Print Width34980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Replacing a Partially Used Transfer RibbonTo remove us

35Print OperationsMedia Sensing12/14/07 GX420t / GX430t User Guide 980612-001 Rev. AMedia SensingThe G-Series printer has automatic media sensing capa

Print OperationsRibbon Overview36980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Ribbon OverviewRibbon is a thin film that is coated on one side

37Print OperationsRibbon Overview12/14/07 GX420t / GX430t User Guide 980612-001 Rev. ARibbon Scratch TestPerform the ribbon scratch test when labels a

12/14/07 GX420t / GX430t User Guide 980612-001 Rev. AAbout This DocumentThis section provides you with contact information, document structure and org

Print OperationsPrinting on Fan-Fold Media38980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Printing on Fan-Fold MediaPrinting on fan-fold media

39Print OperationsPrinting on Fan-Fold Media12/14/07 GX420t / GX430t User Guide 980612-001 Rev. A3. Insert the media through the slot at the rear of t

Print OperationsPrinting with Externally Mounted Roll Media40980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Printing with Externally Mounted Rol

41Print OperationsFonts and Your Printer12/14/07 GX420t / GX430t User Guide 980612-001 Rev. AFonts and Your PrinterThe G-Series printer supports your

Print OperationsFonts and Your Printer42980612-001 Rev. A GX420t / GX430t User Guide 12/14/07• To remove non Asian EPL fonts with EPL programming, use

43Print OperationsStand Alone Printing12/14/07 GX420t / GX430t User Guide 980612-001 Rev. AStand Alone PrintingYour printer can be configured to work

Print OperationsSending Files to the Printer44980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Sending Files to the PrinterFiles can be sent to th

45Print OperationsSending Files to the Printer12/14/07 GX420t / GX430t User Guide 980612-001 Rev. A5. Click on your Zebra printer to select the printe

Print OperationsPrint Meter46980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Print MeterThe G-Series printer has the capability to report printhe

12/14/07 GX420t / GX430t User Guide 980612-001 Rev. A4Printer OptionsThis section covers the common printer options and accessories with brief descrip

About This DocumentWho Should Use This Documentvi980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Who Should Use This DocumentThis User Guide is i

Printer OptionsLabel Dispenser Option48980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Label Dispenser OptionThe factory installed label dispense

49Printer OptionsLabel Dispenser Option12/14/07 GX420t / GX430t User Guide 980612-001 Rev. A2. Lift the liner over the top of the printer and open the

Printer OptionsLabel Dispenser Option50980612-001 Rev. A GX420t / GX430t User Guide 12/14/074. Close the dispenser door.5. Press the Feed button to ad

51Printer OptionsMoveable Blackline Sensor Option12/14/07 GX420t / GX430t User Guide 980612-001 Rev. AMoveable Blackline Sensor OptionThe factory inst

Printer OptionsMoveable Blackline Sensor Option52980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Adjusting the Moveable Blackline Sensor for Blac

53Printer OptionsMoveable Blackline Sensor Option12/14/07 GX420t / GX430t User Guide 980612-001 Rev. A

Printer OptionsCutter Option54980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Cutter OptionThe printer supports two factory installed media cutte

55Printer OptionsCutter Option12/14/07 GX420t / GX430t User Guide 980612-001 Rev. ALoading Media with the Cutter Option1. Open the printer. Remember

Printer OptionsCutter Option56980612-001 Rev. A GX420t / GX430t User Guide 12/14/073. If your printer includes the moveable blackline sensor option, v

57Printer OptionsCutter Option12/14/07 GX420t / GX430t User Guide 980612-001 Rev. A4. Thread the media through the cutter’s inside slot so that it ext

viiAbout This DocumentContacts12/14/07 GX420t / GX430t User Guide 980612-001 Rev. AContactsWeb SiteVisit us at: http://www.zebra.comTechnical Support

Printer OptionsZebraNet® 10/100 Internal Print Server Option58980612-001 Rev. A GX420t / GX430t User Guide 12/14/07ZebraNet® 10/100 Internal Print Ser

59Printer OptionsZebraNet® 10/100 Internal Print Server Option12/14/07 GX420t / GX430t User Guide 980612-001 Rev. APrinter Network Configuration Statu

Printer OptionsRTC and Full Flash Memory Option60980612-001 Rev. A GX420t / GX430t User Guide 12/14/07RTC and Full Flash Memory OptionPrinters with th

61Printer OptionsAsian Fonts - Printer Accessory12/14/07 GX420t / GX430t User Guide 980612-001 Rev. AAsian Fonts - Printer AccessoryAsian font sets ar

Printer OptionsKDU — Printer Accessory62980612-001 Rev. A GX420t / GX430t User Guide 12/14/07KDU — Printer AccessoryThe KDU (keyboard display unit) is

63Printer OptionsKDU — Printer Accessory12/14/07 GX420t / GX430t User Guide 980612-001 Rev. AKDU and G-Series Printer Serial Port Adapter Installation

Printer OptionsKDU Plus — Printer Accessory64980612-001 Rev. A GX420t / GX430t User Guide 12/14/07KDU Plus — Printer AccessoryThe KDU Plus is a termin

12/14/07 GX420t / GX430t User Guide 980612-001 Rev. A5MaintenanceThis section provides routine cleaning and maintenance procedures. ContentsCleaning.

MaintenanceCleaning66980612-001 Rev. A GX420t / GX430t User Guide 12/14/07CleaningWhen you clean the printer, use one of the following supplies that b

67MaintenanceCleaning12/14/07 GX420t / GX430t User Guide 980612-001 Rev. ACleaning the PrintheadAlways use a new cleaning pen on the printhead (an old

About This DocumentDocument Conventionsviii980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Document ConventionsThe following conventions are used

MaintenanceCleaning68980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Media Path ConsiderationsUse a cleaning swab to remove debris, dust or crust

69MaintenanceCleaning12/14/07 GX420t / GX430t User Guide 980612-001 Rev. ASensor CleaningDust can accumulate on the media sensors. 1. Gently brush awa

MaintenanceCleaning70980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Platen Cleaning and ReplacementThe standard platen (drive roller) normally d

71MaintenanceCleaning12/14/07 GX420t / GX430t User Guide 980612-001 Rev. A3. Lift the platen out of the printer’s bottom frame.4. Clean the platen wit

MaintenanceCleaning72980612-001 Rev. A GX420t / GX430t User Guide 12/14/077. Align the platen with the gear to the left and lower it into the printer’

73MaintenanceReplacing the Printhead12/14/07 GX420t / GX430t User Guide 980612-001 Rev. AReplacing the PrintheadIf you need to replace the printhead,

MaintenanceReplacing the Printhead74980612-001 Rev. A GX420t / GX430t User Guide 12/14/073. Use a blunt tipped tool to press the release tab on the ri

75MaintenanceReplacing the Printhead12/14/07 GX420t / GX430t User Guide 980612-001 Rev. A4. Gently but firmly pull the two printhead cable bundles’ co

MaintenanceReplacing the Printhead76980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Replacing the Printhead1. Push the left side printhead connec

77MaintenanceReplacing the Printhead12/14/07 GX420t / GX430t User Guide 980612-001 Rev. A5. Insert the printhead bracket’s the tab into slot in the ri

12/14/07 GX420t / GX430t User Guide 980612-001 Rev. AContentsAbout This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

MaintenanceReplacing the Printhead78980612-001 Rev. A GX420t / GX430t User Guide 12/14/076. Place the left hand side of the ribbon guide into the ribb

12/14/07 GX420t / GX430t User Guide 980612-001 Rev. A6TroubleshootingThis section provides information about printer error reporting that you might ne

TroubleshootingStatus Light Descriptions80980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Status Light DescriptionsStatus Light Error Resolutions

81TroubleshootingStatus Light Error Resolutions12/14/07 GX420t / GX430t User Guide 980612-001 Rev. A The printhead needs to cool down.• If this e

TroubleshootingPrint Quality Problems82980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Print Quality ProblemsNo print on the label.• The media ma

83TroubleshootingPrint Quality Problems12/14/07 GX420t / GX430t User Guide 980612-001 Rev. AThere are long tracks of missing print (blank vertical lin

TroubleshootingPrint Quality Problems84980612-001 Rev. A GX420t / GX430t User Guide 12/14/07A EPL label format was sent to, but not recognized by, the

85TroubleshootingManual Calibration12/14/07 GX420t / GX430t User Guide 980612-001 Rev. AManual Calibration Manual calibration is recommended whenever

TroubleshootingTroubleshooting Tests86980612-001 Rev. A GX420t / GX430t User Guide 12/14/07Troubleshooting Tests Printing a Configuration Label To pri

87TroubleshootingResetting the Factory Default Values12/14/07 GX420t / GX430t User Guide 980612-001 Rev. AResetting the Factory Default Values Sometim