Zebra 2443 Manuel de service

980358-001 Rev. A©2001 Zebra Technologies Corporation244328242844DesktopThermal PrintersService Manual

ModelsThere are several models of the printer, each of which look similar but have different ribbon andmedia handling features.LP models print using d

ConventionsThis manual uses the following notations to call attention to important information.ICON / SYMBOL MEANINGWARNING - critical safety informat

Environmental and Shock ProtectionExtreme temperature and humidity fluctuations or mishandling can damage the printer and powersupply.Allow 30 minutes

CLEANING AND MAINTENANCEThe printers are manufactured and tested under a strict quality management program. ZebraTechnologies uses only high quality

Cleaning the Media PathKeep the inside of your printer clean as needed, by using a brush, vacuum or air blower along themedia path (except the print h

Cleaning the Print HeadWhen handled during installation, and over time, the print head may become contaminatedresulting in poor print quality. After

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TROUBLESHOOTING GUIDEPROBLEMS SOLUTIONSStatus indicator doesnot light when powerswitch is on (I)1. Check power connections from the printer to the out

PROBLEMS SOLUTIONSPrinter appears to beworking with theindicator lightGREEN, but nothingis printed.1. Check the connections between the printer and th

980358-001 Rev. A 11PROBLEMS SOLUTIONSPrinter firmware mustbe updated.The printer firmware is updated by way of the parallel port.1. Use the download

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Print Head WearThe print head has a limited life and is considered a consumable item. The media rubs across theprint elements and wears away the surf

REQUIRED TOOLSMake use of the following tools while performing replacement procedures:•Phillips driver #0•Phillips driver #1•Phillips driver #2•Slot-h

14 980358-001 Rev. A

2844 and 2443 PARTSThe 2844 printers have a four-inch print width. Both the LP and TLP models can print on directthermal media. The TLP model can al

16 980358-001 Rev. A211LP Latch(Top Cover)404Platen401RubberFeet408Head-UpSensor403CutterOption410DispenserLabel-Taken407Black LineSensor Assy406Plat

Latch, LP 2844 Replacement 980358-211APreparationsProtect against static discharge. Your work area must be static-safe and includea properly grounded

Top Cover Replacement - LP 2844 980358-214APreparationPerform the removal steps of the Bottom Case (980358-405) and Main PCBA(980358-409) replacement

Top Cover Replacement - LP 2844 (continued) 980358-214A5. Align the hinge in place and use a #1 Phillips to tighten the single screw that holds it.Ass

Print Head, LP 2844 Replacement 980358-290APreparationsProtect against static discharge. Your work area must be static-safe and includea properly gro

Print Head, LP 2844 Replacement 980358-290A5. Replace the four screws that hold the latch bracket to the top case and use a #1 Phillips driver totight

FOREWARDThis manual provides spares replacement and service information for the LP 2443, LP 2824,TLP 2824, LP 2844, and TLP2844 series printers, manuf

Packing Materials Replacement - 2844 980358-400ATo ship or store the printer, make sure all components are packed as shown.Move the printer carefully.

Feet Replacement - 2844 980358-401APreparationsTilt the printer to access the bottom.RemovalPry the foot 1 off the base ! using a leveringtool if nece

Front Bezel Replacement - 2844 980358-402APreparationsOpen the printer by pulling the release latches forward, then lifting the top cover.RemovalUse a

Front/Cutter Bezel Replacement - 2844 980358-403APreparationsOpen the printer by pulling the release latches forward, then lifting the top cover.Remov

Platen Replacement - 2844 980358-404APreparationsOpen the printer by pulling the release latches forward, then lifting the top cover.Removal1. Use the

Bottom Case (Base Housing) Replacement - 2844 980358-405ARemoval1. Tilt the printer so you can see the bottom.2. Use a #1 Phillips driver to remove th

Motor Replacement - 2844 980358-406APreparationsProtect against static discharge. Your work area must be static-safe and includea properly grounded co

Black Line and Bottom Gap Sensors Replacement - 2844 980358-407APreparationsProtect against static discharge. Your work area must be static-safe and i

Head-Up Sensor Replacement - 2844 980358-408APreparationsProtect against static discharge. Your work area must be static-safe and includea properly gr

980358-001 Rev. A 31Main Print Circuit Board Assembly Replacement - 2844 980358-409APreparationProtect against static discharge. Your work area must

TRADEMARKSLP 2824, TLP 2824, LP 2844, TLP 2844 and 2443 are service marks of Zebra TechnologiesCorporation. Windows and MS-DOS are registered tradema

Dispenser Bezel Replacement - 2844 980358-410APreparationsProtect against static discharge. Your work area must be static-safe and includea properly g

Latch Replacement - TLP 2844 980358-411APreparationsOpen the printer by pulling the release latches forward, then lifting the top cover.RemovalUnsnap

Cover Support Replacement - TLP 2844 980358-412APreparationsOpen the printer by pulling the release latches forward, then lifting the top cover.Remova

Hinge Replacement - TLP 2844 980358-413APreparationPerform the removal steps of the Bottom Case(980358-405) and Main PCBA (980358-409)and Cover Suppor

Upper Case (Top Cover) Replacement - TLP 2844 980358-414APreparationPerform the removal steps of these procedures: Bottom Case Replacement (980358-40

Ribbon Carriage Replacement - TLP 2844 980358-415APreparationPerform the removal steps of these procedures: Bottom Case Replacement (980358-405), Main

Feed Button/LED and Top Gap Sensor Replacement - TLP 2844 980358-416APreparationThe feed button LED PCB and the top gap (receive) sensor are one assem

Feed Button/LED and Top Gap Sensor Replacement (Continued) 980358-416AAssembling the PrinterPerform the assembly steps of these procedures: Ribbon Car

Ribbon Motion Sensor Replacement - TLP 2844 980358-417APreparationPerform the removal steps of these procedures: Bottom Case Replacement (980358-405),

Real Time Clock Option - 2844 980358-418APreparationsProtect against static discharge. Your work area must be static-safe and includea properly ground

Media Cautions & Tips1) Always use high quality approved labels and tags. Approved suppliescan be ordered from your dealer.2) If poor quality, adh

Print Head Replacement - TLP 2844 980358-490APreparationsProtect against static discharge. Your work area must be static-safe and includea properly gr

TLP2844 Print Head Replacement (continued) 980358-490A5. Slip the left end of the print head spring 4 into the left side of the ribbon carriage; then

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2824 PARTSThe 2824 printers have a two-inch print width. Both the LP and TLP models can print on directthermal media. The TLP model can also print u

46 980358-001 Rev. A311Latch(Top Cover)304Platen301RubberFeet303CutterOption316Fd-Gap SnsrCable Assy310DispenserLabel-Taken307Black LineSensor Assy30

Feet Replacement - 2824 980358-301APreparationsTilt the printer to access the bottom.RemovalPry the foot 1 off the base ! using a leveringtool if nece

Front Bezel Replacement - 2824 980358-302APreparationsOpen the printer by pulling the release latches forward, then lifting the top cover.RemovalUse a

Front/Cutter Bezel Replacement - 2824 980358-303APreparationsOpen the printer by pulling the release latches forward, then lifting the top cover.Remov

Platen Replacement - 2824 980358-304APreparationsOpen the printer by pulling the release latches forward, then lifting the top cover.Removal1. Use the

Bottom Case (Lower Cover) Replacement - 2824 980358-305APreparationsProtect against static discharge. Your work area must be static-safe and includea

vi 980358-001 Rev. A

Motor Replacement - 2824 980358-306APreparationsProtect against static discharge. Your work area must be static-safe and includea properly grounded co

Black Line and Bottom Gap Sensors Replacement - 2824 980358-307APreparationsProtect against static discharge. Your work area must be static-safe and i

Main Printed Circuit Board Assembly (PCBA) Replacement - 2824 980358-309APreparationsProtect against static discharge. Your work area must be static-s

Dispenser Bezel Replacement - 2824 980358-310APreparationsProtect against static discharge. Your work area must be static-safe and includea properly g

Latch Replacement - LP 2824 980358-311APreparationsPerform the removal steps of the Upper Case Replacement procedure (980358-314).Open the printer by

Upper Case (Top Cover) Replacement - LP 2824 980358-314APreparationsProtect against static discharge. Your work area must be static-safe and includea

Feed/Gap Sensor Cable Assembly Replacement - LP 2824 980358-316APreparationsProtect against static discharge. Your work area must be static-safe and i

Feed/LED PCBA Replacement - LP 2824 980358-317APreparationsPerform the removal steps of the Upper Case Replacement procedure (980358-314).Removal1. Li

Real Time Clock Option - 2824 980358-318APreparationsProtect against static discharge. Your work area must be static-safe and includea properly ground

Print Head, LP 2824 Replacement 980358-390APreparationsProtect against static discharge. Your work area must be static-safe and includea properly grou

CONTENTSINTRODUCTION 1Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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CABLE ROUTINGThe following simplified charts show routing for the printer's electronic components.980358-001 Rev. A 63

TLP 2844 Cable Routing64 980358-001 Rev. Atie wraptie wrapPRINT HEAD (WHITE)GROUND WIRERIBBON MOTION SENSORPRINT HEAD (BLACK)RIGHT SIDETOPSIMPLIFIED

LP 2844 and LP 2443 Cable Routing980358-001 Rev. A 65PRINT HEAD (RIGHT)PRINT HEAD (LEFT)RIGHT SIDETOPSIMPLIFIED WIRING DIAGRAM - LP 2844Carriage &

LP 2824 Cable Routing66 980358-001 Rev. ASIMPLIFIED WIRING DIAGRAM - LP 2824Upper FrameRIGHT SIDETOPtie wraptie wraptie wraptie wraptie wrapguidePRIN

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980358- 001 A

2824 PARTS 45Feet Replacement - 2824 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Front Bezel R

INTRODUCTIONIf you are a field engineer or technician, this manual helps you with routine maintenance,troubleshooting and procedures for replacing par